Job Responsibilities:
- Support Employee Benefits (EB) producers by serving clients, be knowledgeable in EB coverages, carrier guidelines, underwriting, and legislative changes
- Provide exceptional support and service to current and prospective employee benefit clients
- Provide analyst, client, and account support to the Producers and serve as the day to day relationship manager to clients
- Assist Producers with proposal preparation, marketing, group enrollments, summary plan administration, and renewal tracking
- Evaluate and present plan design options to assist client planning and decision making
- Continually seek cross-sell opportunities and suggest new lines of coverage (Single Source Solutions)
- Enroll clients in Employee Benefits communication tools. Demonstrate use of the tool with client. Introduce resources to new clients and existing clients at renewal
- Coordinate and facilitate preparation and delivery of benefit booklets and/or benefit statements and any other fulfillment items
- Become proficient in the EB agency management software Zywave, specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in Zywave
- Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur
- Provide administrative support on other tasks such as assigned special projects and development of new ideas/services, as requested
- Support Senior Care Advocate on Medicare prospects and life insurance
Qualifications
- Active L/H License preferred
- Possess at least 2 years of related employee benefits experience
- Working knowledge of all lines of employee benefits and related compliance issues including but not limited to ACA, COBRA, HIPPA, DOL, FMLA & IRS
- High Proficiency working with the Microsoft Office Suite
- Bachelor’s Degree preferred
- Facilitator of positive and effective relationships with clients, carriers and fellow employees
- Have the confidence and demeanor to effectively interact with all levels within the organization
Along with competitive base salary, benefits and 401k, there is potential for performance-based incentives at every position. Committed to work/life balance, Hyland also provides generous paid time off and promotes good health through our wellbeing program.
For strictly confidential consideration, please send cover letter and resume to Jill Kurk, .
