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Claims Assistance

Should you have an accident or experience a loss, please call your insurance company directly. To assist the carrier, we recommend that you have the following information:

  • Your policy number
  • Details about the loss, when and where it occurred, day and time
  • A telephone number where you can be reached

Need Assistance with Cleanup and Restoration?

We have provided a list of Emergency Service Companies to help you when you need it most.

And remember, we are here to help you through the claims process. 

Carrier Contact Info




Pay by Phone: 1-800-680-3354
Claims Assistance: 1-800-854-6011

Claims: 1-800-759-8656
Service: 1-800-637-3846

The service you need, when you need it. You need the peace of mind that comes from knowing that Progressive will be there when you need us. Our 24/7 policy and claims service will help you keep moving.




The Harford:
Claims: 1-800-553-1710
Personal Service: 1-800-771-8557

Claims: 1-800-553-1710
Personal Service: 1-800-771-8557
Commercial Service: 1-800-962-6170

Now available, a free smartphone app from the National Association of Insurance Commissioners - Wreck Check.  Any accident is going to be a stressful time.  At that stressful time, are  you going to remember all the recommended steps and actions?  Let technology be your guide.  Click here for a video overview of this valuable app.  To download the app, just scan the QR Code.
Wreck Check Mobile AppScan the QR Code to Download Wreck Check

We also recommend that you print out the Wreck Check brochure, by clicking here, and place the copy in your glove compartment.